Service Coordinator - Customer Support & Technician Coordination

Unox S.p.a. · 📍 Canggu, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 10000000 - 12000000
Unox S.p.a. is seeking a dedicated Service Coordinator to join our team in Canggu, Bali. In this role, you will be responsible for coordinating customer support and technician services to ensure high-quality service delivery. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to manage multiple tasks effectively.

📋 Tanggung Jawab Pekerjaan

Coordinate with customer support team to address customer inquiries and issues.,Schedule and dispatch technicians to service locations.,Monitor technician performance and provide feedback.,Ensure all service requests are logged and tracked in the system.,Handle customer complaints and escalate issues as necessary.,Maintain accurate records of service activities and customer interactions.,Collaborate with other departments to ensure smooth service operations.,Participate in continuous improvement initiatives to enhance service quality.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Customer Service, or related field.,Minimum of 2 years of experience in customer support or service coordination roles.,Strong knowledge of customer service best practices and service management systems.,Excellent communication and interpersonal skills.,Ability to work well under pressure and manage multiple tasks.,Fluency in English and Bahasa Indonesia.,Familiarity with service management software is a plus.,Valid driver's license and reliable transportation.

🛠️ Keahlian

Customer serviceTechnician coordinationService managementCommunicationProblem-solvingTime managementTeam collaborationContinuous improvement
Siap Melamar?
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang

Lowongan Terkait